FAQs
How can I place an order?
You can place an order by selecting your desired product, choosing the size, and clicking "Add to Cart." Proceed to checkout and complete the payment to confirm your order.
What payment methods do you accept?
We accept Cash on Delivery (COD), bank transfers, and online payments through secure gateways.
Do you offer international shipping?
Currently, we only deliver within Pakistan. International shipping will be available soon.
How long does delivery take?
Orders within Karachi take 2-3 working days. Other cities take 4-6 working days.
What is your return/exchange policy?
We offer a 15-day return/exchange policy from the date of delivery. Items must be unworn, unwashed, and have all tags intact.
How do I request a return or exchange?
Contact our customer support via email at zattitudepk@gmail.com or WhatsApp at +92 328 1806472 with your order details and reason for return/exchange. Our team will guide you through the process.
Do you offer refunds?
Refunds are only applicable for defective or incorrect items. Otherwise, we offer store credit or an exchange.
How do I choose the right size?
Each product has a size chart in the description. Please refer to it before placing an order.
Are your products true to size?
Yes, our products are designed with standard sizing. However, we recommend checking the size chart for best fit.
Can I cancel my order after placing it?
Orders can be canceled within 24 hours of placement by contacting our support team via WhatsApp or email.
How can I contact customer service?
You can reach us via:
📩 Email: zattitudepk@gmail.com
📲 WhatsApp: +92 328 1806472